Responsible Gaming

Gambling should always be a form of entertainment, never a way to earn money or solve financial problems. Play for fun, set limits, and never wager more than you can comfortably afford to lose.

Age Verification

You must be 18 years or older (or the legal age for gambling in your Australian state or territory) to participate in any online poker or gambling activity. Underage gambling is illegal and strictly prohibited. We encourage parents and guardians to use filtering software to prevent access by minors.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. If you recognise any of the following signs in yourself or a loved one, it may be time to seek support:

• Chasing losses — trying to win back money you have lost by gambling more
• Hiding gambling activity from friends or family
• Spending more time or money on gambling than you intended
• Neglecting work, study, family, or social commitments due to gambling
• Borrowing money, selling possessions, or using money meant for essentials to gamble
• Feeling restless, irritable, or anxious when trying to cut down or stop gambling
• Lying about losses or winnings
• Gambling to escape from stress, anxiety, depression, or other problems
• Needing to gamble with increasing amounts of money to feel the same excitement
• Feeling guilty or ashamed after gambling

Self-Help Tools

Most licensed online poker operators in Australia offer practical tools to help you stay in control. We encourage you to use them:

• Deposit Limits: set a maximum amount you can deposit per day, week, or month
• Loss Limits: cap the amount you can lose over a set period
• Reality Checks: receive pop-up reminders showing how long you have been playing
• Time-Outs: take a short break from gambling for a set number of hours or days
• Self-Exclusion: block access to your account for a longer period (months or permanently)
• Account History: review your deposits, withdrawals, and time spent playing

Support Organizations

If you or someone you know needs help, please contact a professional support service. The following organisations offer free, confidential advice and counselling:

• Australia: Gambling Help Online — www.gamblinghelponline.org.au | 1800 858 858
• United Kingdom: GamCare — www.gamcare.org.uk | GamStop — www.gamstop.co.uk
• Canada: Responsible Gambling Council — www.responsiblegambling.org
• United States: National Council on Problem Gambling — www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de
• Other countries: please use the most relevant national responsible gambling organisation in your jurisdiction — a quick web search for “problem gambling help [your country]” will direct you to local support.

Seek Help

If you feel that gambling is no longer a source of entertainment and has become a problem, please reach out for support today. Help is free, confidential, and available 24/7. You are not alone — taking the first step to talk to someone can make all the difference.